Terms of Service

1. Acceptance of Terms

By creating an account or using Competitor Inbox, you confirm that you are at least 18 years old, have read and understood these Terms, and agree to be legally bound by them. If you are using the service on behalf of an organization, you represent that you have authority to bind that organization.

2. Description of Service

Competitor Inbox is a SaaS platform that provides unique email addresses for monitoring competitor email marketing campaigns. The service captures, stores, and analyzes inbound emails for business intelligence purposes. We are not responsible for the content of emails delivered to your assigned addresses.

3. Acceptable Use

You agree to use Competitor Inbox only for lawful purposes. You must not:

• Subscribe to competitor lists using false or misleading identities in violation of applicable laws
• Use the service to harass, stalk, or harm any individual or organization
• Resell, sublicense, or redistribute access to the service without written permission
• Attempt to reverse-engineer, decompile, or extract source code from the platform
• Use automated tools to overload, disrupt, or damage our systems
• Share your login credentials with unauthorized third parties
• Store illegal or harmful content through the service

4. Subscriptions and Billing

Competitor Inbox offers monthly and annual subscription plans. By subscribing:

• You authorize us to charge your payment method on a recurring basis
• Billing occurs at the start of each billing period
• Annual plans are non-refundable after 14 days; monthly plans may be cancelled any time effective the next billing cycle
• We reserve the right to change pricing with 30 days' notice
• Tax may be added depending on your jurisdiction

5. Free Trials

If we offer a free trial, you may use the service at no charge for the trial period. At the end of the trial, your subscription will automatically convert to a paid plan unless you cancel before the trial ends. We will notify you before the trial expires.

6. Cancellation and Termination

You may cancel your subscription at any time from your account settings. Access continues until the end of your current billing period. We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or fail to pay. Upon termination, your data will be retained for 30 days before permanent deletion.

7. Intellectual Property

Competitor Inbox and all related software, designs, text, and graphics are owned by Red Wagon Agency and protected by intellectual property laws. You retain ownership of your data. By using the service, you grant us a limited license to process your data solely to provide the service.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ALL EMAILS WILL BE CAPTURED. YOUR USE OF THE SERVICE IS AT YOUR OWN RISK.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM. WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.

10. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Delaware.

11. Changes to Terms

We may update these Terms from time to time. We will notify you by email or in-app notice at least 30 days before material changes take effect. Continued use of the service after the effective date constitutes acceptance of the new Terms.

12. Contact

For questions about these Terms, contact us at: